Pav and JC

Dear Family & Friends,

We have chosen Kimberly & Jeff Jacoby of Romantics Travel as our Destination Wedding specialists. To make this celebration as seamless and enjoyable as possible for everyone, we ask that all guests book their rooms directly through Romantics Travel. This ensures you’ll receive  group benefits, amenities, and personalized service tailored to our wedding.

If you have any questions or need assistance, please don’t hesitate to reach out to Jeff and Kimberly at Romantics Travel. They’re here to help every step of the way!

Romantics Travel
Jeff & Kimberly Jacoby
(817) 386-0701
jeff@romanticstravel.com
kim@romanticstravel.com

Important Information for Our Guests
To be included in our wedding events, it is mandatory that you book your accommodations through Romantics Travel. This ensures you’ll be part of our official guest list and enjoy all the benefits of our group booking. Please review the FAQs below for additional details.

Limited Availability: To guarantee your room and group pricing, we strongly encourage you to place your deposit as soon as possible. This helps us confirm your attendance and plan our wedding events for the correct number of guests. Our room block is limited, and once it’s full, availability and pricing cannot be guaranteed.

Missed the Deadline? No worries! You can still book through Romantics Travel, and they will do their best to secure a room for you. However, group rates and availability will be subject to the resort’s inventory after the deadline. 

OUR WEDDING GROUP RATES INCLUDE:
- All-Inclusive Accommodations - Enjoy all resort meals, drinks (alcoholic and non-alcoholic), entertainment, taxes, and fees
- Round-Trip Private Group Transportation - Relax with seamless, private group transportation to and from the resort, exclusively for our wedding group.
- 24/7 Support During Travel - Access a dedicated support phone number for assistance at any time during your trip.
- Wedding Group Recognition - Booking through our group ensures you’re officially recognized as part of the wedding group, granting you access to all wedding events and activities.
- Private Wedding Events & Amenities - Be part of all the exclusive private wedding events and enjoy special amenities planned just for our group. 

A $100 per person deposit holds your room
3 Night minimum stay is required

Payment Schedule: 
- Oct 28, 2026: Final Payment Due

Booking flights with Romantics Travel is not required. We realize that most of our guest have points or miles they would like to use, or would like the flexibility to purchase flights when they want.

If you need assistance with flight schedules or would like some help booking your flights, Romantics Travel is happy to help! 

Round-trip private group transportation is included in the rates. Flight schedules must be forwarded to Romantics Travel no later than 45 days prior to travel to arrange transportation. They will also send out reminders via email. Transportation will only be arranged for the date of check-in and check-out, and only to and from the airport and wedding resort.

Mexico Entry Requirements:
A current passport book is required for every guest. You will need this to board your flight and the resort will ask for it when you check-in. If you do not have a passport or need to renew it, click below.

We recommend you check your passport books to ensure they are current.

1. Guaranteed Inclusion in Wedding Events: Only guests who book through Romantics Travel will be included in the official wedding guest list, ensuring they can participate in all planned wedding events and activities.
2. Exclusive Group Rates: Everyone in the group gets a guaranteed rate, creating fairness and transparency. (Rates may vary if you choose a different room type.)
3. Protection Against Overbooking: Booking through the group block ensures that guests won’t be “walked” to another resort due to overbooking, which can happen with independent bookings.
4. Guaranteed Event Access: Booking within the group ensures you have access to all private events without any restrictions.
5. No Surprise Fees: Avoid additional per-person, per-event fees that may apply if you book outside the group.
6. Access to Group Amenities: Special perks like welcome gifts, private group check-ins, or access to exclusive areas or events (if applicable) may be included for group bookings.
7. Seamless Travel Coordination: Romantics Travel will handle all travel arrangements, making the process stress-free for guests. They’ll also monitor reservations for changes and ensure everything runs smoothly.
8. Travel App Access: Have the full wedding schedule at your fingertips, so you’re always in the right place at the right time.
9. Group Chat Connection: Join the group chat to connect with other guests, share excitement, and stay informed in real time.
10. Dedicated Support: Guests have access to Romantics Travel for any questions or concerns before, during, or after their trip. This includes help with excursions, activities, or any unexpected issues.
11. Flexible Payment Options: Guests can take advantage of the deposit system and payment plans, making it easier to budget for their trip.
12. Peace of Mind: With Romantics Travel managing the details, guests can relax knowing their travel is in expert hands, leaving them free to enjoy the celebration.

Q: Do I need to book through Romantics Travel?
To be included as a guest of the wedding, please book with Romantics Travel. The best wedding gift you can give us is honoring our request to have Romantics Travel handle all of your travel arrangements. This will allow us to relax and enjoy planning the actual wedding.

Please note that booking your room through any other channel, outside of Romantics Travel, will result in your stay not being connected with our group, exclusion of certain amenities and activities and may also result in extra charges

Q: Must I stay at the wedding resort to attend the wedding? We strongly encourage you to reserve within our wedding block to be able to attend our wedding. Guests not booked in to the group may need to purchase a wedding day pass or per event pass, and these are extremely limited.

Q: What is included in the package?
The resort is an all-inclusive resort so your hotel room, all meals, drinks (alcoholic and non), taxes and tips are included as well as all wedding related events and activities. There is a 3-night minimum and Round-trip Transportation to and from the resort/airport is included as well.

Q: When should I reserve my room?
ASAP as this resort's popular room categories have a habit of selling out. If you wish to attend, we recommend booking as soon as possible as group rates are available for a limited time.

We are holding a set number of rooms, categories, and rates for the wedding. You may request to stay before or after the group block dates. Just note that it may take extra time to request the availability and rates if the room or dates you want are not in our original block.

Because our room block inventory is limited and guests are booking at different times, we cannot guarantee availability of rooms or rates, and we cannot be held responsible should rooms not become available or rates increase. We do our best to ensure that we have a variety of room options for you to choose from and booking early will increase the chances you will receive the room you want at the best possible group rate.

Q: Can I book a higher room category, or a room that isn’t in the wedding block?
Of course! As long as the resort shows availability for that room category, Romantics Travel should be able to get it for you. Please fill out the request form and indicate which room category you are interested in, within the comments section. They will then provide you with a quote specific to your request. Please note that quotes may take a few days or more to receive back from the supplier if the room is not already in our room block.

Q: Can I make payments?
Yes, after the initial deposit you can make payments in any increment and amount you wish by using the “Make a Payment” link above. You may also simply wait until your final payment due date, and pay the remaining balance at that time.

There is a $50 late payment penalty applied to reservations that are not paid by the final payment date. If the reservation is not paid within 7 days of this date, the reservation will automatically cancel, and all payments will be forfeited.

Q: Do I need Travel Insurance?
It is strongly recommended that you purchase travel insurance in the event a cancellation is required for any reason or for in-country health related issues as most US health insurance plans do not cover you in a foreign country. The cost is based on the total reservation amount and is a "Cancel for Any Reason" type of protection. Please note: air reservations must be made as part of the hotel package to be covered by the insurance or you may purchase trip protection for air travel separately.

Travel protection offers 75% back for cancellation due to “any reason” and 100% back for cancellation due to a “covered reason.“ Please see the terms for more information, pricing, and coverage. Please also note that the insurance plan itself is non-refundable and must be purchased at the time of deposit. To protect your travel investment, we highly recommend purchasing an insurance policy.

Q: What if I can't make it? Are there any cancellation fees?
Yes, depending on when you cancel in relation to your departure a cancellation fee may apply. The best way to avoid most fees is to purchase the travel insurance when you make your deposit. Please note that the cost of travel insurance is not refundable. Also, because this is a contracted room block with its own terms, if you cancel and do not have travel protection, you could lose everything paid in relation to when you cancel. Please reach out to Romantics Travel in the event you need to modify or cancel your reservation and they will discuss applicable fees with you.

Q: Do I need a Passport?
Yes, a passport Book is mandatory. If you do not have a passport or need to renew yours, please visit the US Passport Center website at www.travel.state.gov/content/travel/en/passports.html

For more information regarding passports and entry requirements, please visit www.Travel.State.Gov.

Q: Are vaccinations required?
No vaccinations are currently required.

Q: What about name changes?
We recommend reserving your room when you are certain of who you are sharing a room with. Any name changes or edits to your reservation will incur a change/edit fee of $50.00 before being processed.

Per the hotel, no change requests on rooms will be made within 30 days of departure as all room block details must be finalized by that time. Any changes to the reservations (including date changes, roommate changes, etc.) may result in the room re-pricing at the current available rate due to resort availability.

Q: Is round-trip transportation included?
Round-trip airport transportation (the ride between the airport and resort) is included with your room reservation. To confirm this service, you will submit your flight itinerary via the Flight Link. Romantics Travel will send this link to you via email 90 days prior to departure.

Your flight itinerary must be submitted via the Flight Link at least 45 days before travel to confirm the airport transportation. If they do not have your flight itinerary by the transportation company’s deadline, you will need to arrange and pay for your own transportation. The included round-trip private group transportation will only be between the airport and the wedding resort on the day of check-in and check-out.

Q: How do I book my airfare?
You are welcome to arrange your airfare on your own. Many wedding guests have points or miles that they like to use, and appreciate the opportunity to book air when they want. We recommend booking directly with the airlines. If you need help with air schedules, call Jeff or Kimberly at 817-386-0701.